We partner with Paddle and MyCommerce (a division of Digital River), for processing sales transactions of MediaMonkey for Windows. If you’re having order-related issues, contact:
- Paddle Customer Service for orders subsequent to Jan. 20, 2025
- MyCommerce Customer Service, for orders prior to Jan. 20, 2025
Note: These service providers can assist with transaction / delivery problems for MediaMonkey for Windows only. They cannot help with MediaMonkey for Android orders and cannot provide any technical support (e.g. problems with entering a license key). For technical support, contact the MediaMonkey Helpdesk.